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Don’t hesitate to let us know how we can help you. We are here to answer any questions you might have or assist you with a project.

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Visit our Showroom at 1044 Fourth Street, Santa Rosa, CA 95404, or call 707-433-9199 for more information.   

          

Service Department

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Quality Service and Maintenance

Do you have a turntable, amplifier, receiver, disc player, tape deck, or speaker in need of repair? Our in-store Service Department offers quality repairs and maintenance on many types of audio equipment. Our repair service is headed by the incredibly skilled Barry Willis, the only technician of his kind in the Bay Area. Barry is an audiophile and long-time columnist who has contributed to many AV magazines. He has over 40 years’ experience repairing and servicing a wide range of audio equipment and is here in the store on Thursdays, Fridays, and Saturdays.

Your Local Specialized Technicians

Barry is happy to look at your equipment, whether or not it was purchased here, and let you know if it’s worth repairing. If Barry isn’t here, we’re happy to check in your equipment and keep it safe until he’s back in the store. In addition to repairs, Barry specializes in all aspects of turntable maintenance. Like most equipment, turntables suffer from wear and tear over time. From cleaning dust from the platter or stylus to replacing the motor or belts, we’ll help you keep your turntable in perfect working order. Damaged needle? We’ll install any new phono cartridge or replacement stylus purchased here, free of charge. We’ll test your alignment, speed, and ensure your tonearm is properly balanced, too.

We can also help simplify outbound warranty repairs. We’ll handle the shipping and coordinate the repairs or maintenance with the manufacturer for you.

Curious to find out if we repair your equipment? Give us a call at 707-595-2020 or visit us at 1044 Fourth Street in downtown Santa Rosa.

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