"I went in to Lavish seeking a completely new setup for my vinyl; I had been using the same gear for about 10 years and it was time for an upgrade. I told Tony what my budget was, and he went absolutely above and beyond in making sure I got the best possible setup with that budget in mind. I was taken aback by the level of service and hospitality that Tony offered. I had worked in the service industry for 15+ years, and I seldom experience the kind of service, hospitality, and attention to detail that I did at Lavish Hi-Fi. My experience with Tony has turned me in to a long term return customer for years to come.”
– JD Parisi
"These folks are the experts in town, and the VERY reasonable cost of great hi-fi equipment in their store, as well as excellent advice and service, has steered me away from online stereo purchasing and back home again. I’m happier for it."
– John M.
"If you like personalized service this is your place. Tony at Lavish took a couple hours showing me all of the gear I wanted to listen to and never made me feel rushed. Steven also gave me some great insight into the speakers I liked the most. In the end I got exactly what I wanted. Great place and great people working there. Highly recommended!"
"We recommend Lavish to anyone interested in high quality sound without hype or pressure." – Jane S.
"Amazing audio store! We went in not knowing exactly what we wanted or needed, but their help and expertise was invaluable. The customer service was amazing, no hard sales tactics, just informative with options. The pricing was excellent, especially for their high quality options."
– Kim K.
"Lavish was an amazing experience. Tony could not have made me feel more welcome. He helped me understand what I needed and also gave me heaps of his knowledge, help, and time."
"This store is amazing. Excellent quality equipment, all the extras you could need in setting up a sound system and incredibly friendly and helpful staff."
– Karen Harrison
"Great expertise and value."
– Edward Kinney
"Tony helped me find a great pair of speakers at a price that was extremely reasonable. I am extremely happy with what I got. I am so glad that I stopped here. Highly Recommend."
– Steve Ponzo
"Fantastic store with a super friendly and knowledgeable staff. This is my favorite stereo store in the whole Bay Area. Such a welcome change from the clueless big box stores."
– Scott W.
"Lavish is a treasure of a find. Outstanding customer service and knowledge of their amazing products."
– Cathy A.
"These guys REALLY know their stuff. Friendly and fun with a history of knowledge that is mind blowing. No hard sale and they steered us perfectly. For what we purchased, the pricing was EXACTLY in line with internet pricing so we saved money not having to pay shipping! Go local!"
– Dan H.
"I’m enjoying my purchase immensely and I know I got high quality at excellent value. If you want good sound and people you can trust this is the place to go."
– Bert M.
"Purveyors of incredible equipment for the discerning audiophile. . . Incredibly helpful and knowledgeable."
– Griffin Bean
"Very engaging and knowledgeable staff, an excellent showroom and several listening rooms with outstanding state-of-the-art equipment to audition."
– Peter Mrozik
"After buying a new home I reached out to the pros at Lavish for some new components that fit not only in my space but my budget as well. I ended up with some really great products that paired well with my existing speakers. I’ve been nothing but pleased with the service, knowledge, and care from you guys."
– Robert Lyons
"Ron was great, very knowledgeable, very precise on details and was able to explain everything to me since all this new technology is different for me. Great products, great team!"
"Tony’s enthusiasm for music and its reproduction is contagious. . . He creates a fun and relaxed atmosphere that keeps me coming back despite a 2 hour round trip from Marin."
– Scott Werner
"Steven and Tony put up with relentless questions, let me listen to different speakers, let me audition several cartridges, never once making me feel uncomfortable about imposing upon them. They succeeded in minting a very satisfied, very grateful customer. On top of that, they made it all fun. I’m deeply impressed."
– Colin Talcroft
"Your installers were the best. Very courteous and respectful of my home. Top notch, knew what they were doing and showed true professionalism."
"Wish I could give more check marks for customer service!!! What an experience, what a great place and great team!"
– Donald Falese
"I appreciate the fine service I received from Ron Piazza. He was professional, knowledgeable and friendly. Thanks to all of you at Lavish, we are very happy with our new system."
– Frank Pipgras
"You and your guys are great, and I don’t know what I would do without you."
– Don Dana
"Their customer service is great. Whenever I call, they are on the ball and right on it. I never have to wait hours or days for anything."
"Very professional and very knowledgeable. They get the job done the first time."
- George G.
"Outstanding service. The technician was very good . . . they knew what they were doing, and they took care of everything."
- Ralf H.
"They never try to sell you something. They only sell you what you want. I like the owner. He is friendly, and he will take a whole lot of time with you."
- Steve H.
"They are local, trustworthy, and they do what they say on time. I can walk in, bring it to them, and they will take care of it right away."
- Linda C.
"They provide up-to-date technology and technical support. They're good, and they follow up."
- John M.
"They are very professional, and they take care of everything. The salesmen are very friendly, and they know what they're talking about. They provide factual information and don't try to push any particular products."
- Richard T.
"They were very knowledgeable. I didn't feel that they were fixated on making a sale, rather that they wanted to be sure I was outfitted with a product to suit my needs. They really had my best interest in mind, which was wonderful. I liked their transparency in explaining each type of product, and it was clear to me that they were not just interested in the sale, but in finding the best product for me. That was a really nice thing about working with them."
- Kris B.
"They are very thorough and detail-oriented."
- Jeanette P.
"They have great follow-through and provide really wonderful hospitality. They have really great communication. During the time our work was done, they had a lot of projects going on, but they kept us informed of when they were coming and the progress. They were really wonderful."